At SSP America, our Servers are one of our most important customer service roles. Here are a few things you can expect when you join our team as a Server:
Answer questions and offer suggestions regarding food, beverages, and services of the facility
Accurately input orders into the POS system
Prepare dishes for service, to include ladling soup, tossing salads, cutting portions of pie and desserts, and brewing coffee
Observe guests to anticipate their needs and respond to any additional requests
Clear all dishes away from table
Balance and reconcile all assigned open and closed checks by totaling bills and accepting payments
Clear and reset all counters or tables at the conclusion of each course
Other duties as assigned
The ideal candidate for this position has:
1 Year Experience in Restaurant Serving
High school diploma preferred
Verbal and written communication
Ability to read, speak, and understand the English language in order to communicate with guests and take orders
Experience in dealing with problems involving customer service
Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, etc.
Food handlers permit, as required by law
Brand certification, as required
Ability to remember, recite, and promote the variety of menu items
Ability to operate a keyboard & point of sale procedures to pre-check an order & close out a check
Ability to stand and work in confined spaces for long periods of time
Diversity and Inclusion is a priority at SSP. We are an equal opportunities employer committed to engaging all of our people, so they feel valued and motivated; we champion diversity, promote inclusion, and ensure equality. We respect and protect human rights and prevent discrimination; and we positively impact our communities. We encourage and welcome applications from a diverse range of candidates regardless of background, gender, race, religious beliefs, disability, sexual identity and orientation.
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